lost my chat account?

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Momo
Spirit Guide - Wise Healer
Spirit Guide - Wise Healer
Posts: 3058
Joined: Wed Jun 10, 2009 8:30 am
Gender: female
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Location: toronto

Sun Jul 09, 2017 4:15 pm

i was gone on hiatus over the past few months and i tried logging back into my chat account earlier today to find that my password wasn't correct, then when i went to retrieve it via email, i was told that my username doesn't exist.
i never deleted my account so.. did wolfhome do a sweep of inactive accounts over the past few months?
i'm just a little sad because all of my poses were uploaded, it's not a huge deal because they can be redone but i just wanted to know what happened to it?
i made myself a new account now anyway but yeah, anyone have an answer for this?

ty!
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Totem
Spellweaver and Wordsmith
Spellweaver and Wordsmith
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Species: Coyote

Sun Jul 09, 2017 4:17 pm

When an account runs out of deltas the account will be deleted, automatically after 30 days of not logging in.
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06/28/17
Previously Epilepsy
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Takatia
I VOLUNTEER AS TRIBUTE
I VOLUNTEER AS TRIBUTE
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Sun Jul 09, 2017 4:18 pm

Your account was deleted in April, but I'm assuming it is because you were out / ran out of deltas at some point in March, since it takes a full month for an account to be deleted. Admins don't ever delete active accounts with deltas in them. If you shoot UD an email, he should be able to send you a zip file with all of your old poses.
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Said I would've walked across any thousand lands. I didn't need you that night, not gonna need you anytime.
Was gonna take it as it goes I could go forward in the light.

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Momo
Spirit Guide - Wise Healer
Spirit Guide - Wise Healer
Posts: 3058
Joined: Wed Jun 10, 2009 8:30 am
Gender: female
Pronouns: she/her
Location: toronto

Sun Jul 09, 2017 4:43 pm

AHA, ok makes sense. thanks for clearing that up guys, i was confused!! <3
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