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 Post subject: Re: yes hello email issue
PostPosted: Wed Dec 28, 2016 5:27 pm 
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Relations Team
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Joined: Sun Sep 27, 2009 9:32 am
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Avatar ©: allie brosh
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ok i did some tests for this

gmail is able to receive PT: https://gyazo.com/fd648dff98c50c4f691363ba4b37f842

if you have an older gmail account then it is possible something has happened to make your account flag emails from the address do-not-reply-to-this-address@chatlands.com as spam. if your PT doesn't appear in a search of that address in your gmail (which should pull results from trash, archive, spam, etc) then your gmail has a filter set up to delete these email immediately rather than sending them to trash.

to fix this issue in your primary gmail, make a filter for emails coming from do-not-reply-to-this-address@chatlands.com and make sure they go to your inbox.

how to create filters in gmail

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 Post subject: Re: yes hello email issue
PostPosted: Fri Dec 30, 2016 9:17 pm 
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Spellweaver and Wordsmith
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Joined: Sun Jul 01, 2012 11:16 pm
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Nothing is blocked, though. I also cannot set it up to make it go straight to inbox.

Bleh.

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 Post subject: Re: yes hello email issue
PostPosted: Fri Dec 30, 2016 11:51 pm 
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Joined: Sun Sep 27, 2009 9:32 am
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Avatar ©: allie brosh
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here you go! i made a lil thing to show how I'd go about making this kind of filter in my gmail. I hope it helps! ♥
https://www.youtube.com/watch?v=t5GrUI0AEOw
let me know if something different would be more helpful, or if that was not the information you were looking for

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