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 Post subject: Re: Can't enter rooms?
PostPosted: Mon Jul 17, 2017 8:26 am 
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Alpha - Art Review Team
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@izzyy and yokai; Are you all using windows 10 and Chrome? Have you tried another browser? What browser and were you able to get in?

This isn't the first time ive heard about this. I'll forward to UD when I get to my conputer

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 Post subject: Re: Can't enter rooms?
PostPosted: Mon Jul 17, 2017 8:31 am 
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Studying Apprentice
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Takatia wrote:
@izzyy and yokai; Are you all using windows 10 and Chrome? Have you tried another browser? What browser and were you able to get in?

This isn't the first time ive heard about this. I'll forward to UD when I get to my conputer


I'm using Windows 8 and Chrome! My flash is updated too. I tried with Firefox but nothing happened. I use Chrome and there are times where I'm able to get in (when I do I have to wait f o r e v er for it to load before I get in) but most of the time I'm stuck with black screen ;; That's why when I'm able to get in I stay in one room the whole time only LOL *cries*

But thank you! That'd help a lot!

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 Post subject: Re: Can't enter rooms?
PostPosted: Mon Jul 17, 2017 9:17 am 
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Alpha - Art Review Team
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That's good to know, thank you!

Also shaking my head at my conputer typo; phone why have you betrayed me?

I've passed the message along to UD though, so either he will respond or I will respond with an update once he looks into it.

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 Post subject: Re: Can't enter rooms?
PostPosted: Sun Jul 23, 2017 9:31 am 
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Omega - Newcomer
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I keep getting this issue in firefox too. Usually if I keep refreshing for 5 or so minutes it might work eventually. I have no clue how to fix this on firefox, and I already can't get on in Chrome because of the "bad login" issue that won't fix on there =[

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 Post subject: Re: Can't enter rooms?
PostPosted: Sun Jul 23, 2017 2:09 pm 
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Pack Initiate
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Izzy and I found a temporary fix
What we did was switch to the new client and after that the number of times we experienced difficulties entering reduced. Maybe you could try it out?

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 Post subject: Re: Can't enter rooms?
PostPosted: Mon Jul 24, 2017 4:42 pm 
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Alpha - Art Review Team
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UD wants to know if you guys are experiencing this on other Chatlands sites, or if this is just a Wolfhome only issue you are all experiencing

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 Post subject: Re: Can't enter rooms?
PostPosted: Wed Jul 26, 2017 4:54 pm 
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Omega - Newcomer
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I actually managed to fix my issue on Firefox by doing this:

Menu > Add-ons > Shockwave Flash > click More > and UNCHECK Enable Adobe Flash Protected Mode

Has been working fine since then for me. But before that it was on all chats.

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 Post subject: Re: Can't enter rooms?
PostPosted: Wed Jul 26, 2017 7:21 pm 
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same issue now

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 Post subject: Re: Can't enter rooms?
PostPosted: Wed Jul 26, 2017 11:15 pm 
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Alpha - Site Owner
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Sorry for the problems connecting and I'll try to get this figured out. I need to know the scope of the problem so...

I'd like for everyone that is *currently* experiencing the problem to reply here telling me:

which browser you're using (Chrome? Firefox? Both? Something else?)
what Operating System you're using (Windows 8, Windows 10, etc) and...
the last time it happened (be as specific as possible).

That last one makes it a lot easier for me to check various logs for warnings and errors.

===underdog===

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 Post subject: Re: Can't enter rooms?
PostPosted: Thu Jul 27, 2017 7:37 am 
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Spellweaver and Wordsmith
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Chrome Version 60.0.3112.78 (Official Build) (64-bit)
Windows 10
Today was the most recent time it happened

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 Post subject: Re: Can't enter rooms?
PostPosted: Thu Jul 27, 2017 10:33 am 
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Browser:
Google Chrome!

Operating System:
Windows 8.1

Last time it happened:
I don't recall but I know I first experienced this Sun Jul 16, 2017, anytime before and after 2:32AM (according to the forums)

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Shiika on Chat
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I love the feeling when a picture is finished. Good, bad, masterpiece or doodle.
As long as you are more persistent than your own doubts, drawing can be very fun!





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