How To Report to Administrators on Wolfhome!

This section is filled to the brim with helpful resources for Wolfhome, including the Rules of the Wolfhome Forums. This is the first place you should visit on our board!
Post Reply
User avatar
Mohegan
Spellweaver and Wordsmith
Spellweaver and Wordsmith
Posts: 5794
Joined: Sun Apr 20, 2008 4:06 pm
Location: The Nether

Tue Feb 15, 2011 5:58 pm

How to Report to Administrators on Wolfhome!


Hi there! Just starting out on Wolfhome? Well, welcome!

Wolfhome is overall a pretty friendly place, but inevitably, you will run in to some problems, whether it's with other users, bugs, or what have you. It just happens! For this purpose, we have this handy little report button, right underneath where you type:

Image

This button will enable you to chose from a list of the current administrators, the sort of "police" of Wolfhome. These users can help you sort out any issues or questions you may have. Just click one of the names, and a separate tab will open up in your chat box, enabling you to have a one-on-one conversation with the administrator. Nifty, huh?

Image

Now, you may run into confrontations with other users, or maybe you're just a bystander witnessing someone misbehaving. In these situations, we ask that you step back, call an administrator to help, and try to ignore the troublemaker as much as possible. Remember, getting involved may only make things worse for yourself!

One very important tool for administrators when it comes to handling situations like these, are chat logs. You probably already noticed the big black box on the bottom of your screen that shows everything people type. These are your chat logs. Administrators may ask you for copies of the logs, so they can see what happened before they entered. These are invaluable, and you can greatly help the admins by providing these for us!

First thing first: Let's turn off the scroll. This way, the scroll won't snap back to the bottom when people chat.
Click the little tiny scroll button, located to the bottom right of where you type. It's a little white box with a red arrow on it:

Image

There you go! Now that you've paused the logs, you can take the time to scroll up until you reach the portion that you would like to copy and send to the administrator.

Once you've found the starting point of what you'd like to send, click and hold your mouse, and move it down. This will highlight parts of the scroll. You can either move your mouse up and down to select, or, if you have it, use the scroll button located in the middle of your mouse. Do this until you have the entire section you want to send highlighted:

Image

Now you're ready to copy and paste. Right click inside your selected text, and press "Copy". You can also simply press Ctrl + C, or if you're on a Mac, Command + C. You've now copied the text, and are ready to paste it into a new message! Hop over to http://www.wolfhome.com/message to open up a new private message. Go ahead and type in the name of the administrator you're sending the logs to.

Now, right click inside the white space, and click "Paste". You may also press Ctrl - V, or for Macs, Command + V. This will place all your copied text into the message.

Image

Now you're ready to send! In place of the word "Admin" on top, type in the name of the Wolfhome Administrator that you are sending to. Then at the bottom, you type in your username or email, and your account password, and click send. You've successfully helped out an administrator!

Remember to unlock your scroll when you're done!

Please keep in mind that administrators will NEVER ask you for your password. If any user asks for your password, please report them immediately. Furthermore, Wolfhome will not ask for your password in emails. If you get an email posing as an official WolfHome email, please ignore it.
0 x

User avatar
Takatia
Event Committee
Event Committee
Posts: 57682
Joined: Fri Jul 17, 2009 4:36 pm
Gender: XX ♀
Species: Fox
Contact:

Tue Feb 15, 2011 6:04 pm

Awesome tutorial! Thank you for making it<333 That naughty Takatia person for getting in trouble :P
0 x
ImageImage
You can go your own way
You can call it another
lonely day.
Follow my shenanigans on discord (Takatia#8483) or on Deviantart

User avatar
Misaki
Adept Protector
Adept Protector
Posts: 1601
Joined: Sat Mar 13, 2010 11:46 pm
Gender: Omnisex Trigender Potato Toaster With Dual Ex
Pronouns: Woof
Species: Red Fox
Location: Arizona

Thu Apr 07, 2011 10:20 pm

>O> TAKA.... bad Taka'Chan >:I
0 x
Image

Sometimes you gotta fall before you fly

Commissions / Furaffinity / Commission Queue

User avatar
Hocus
Event Committee
Event Committee
Posts: 14790
Joined: Wed Feb 09, 2011 8:16 pm
Gender:
Preferred Name: hannah
Species: werewolf
Location: gotham

Sun Apr 10, 2011 8:15 pm

Tak you 'suk' so much :P
0 x
Image

User avatar
Misaki
Adept Protector
Adept Protector
Posts: 1601
Joined: Sat Mar 13, 2010 11:46 pm
Gender: Omnisex Trigender Potato Toaster With Dual Ex
Pronouns: Woof
Species: Red Fox
Location: Arizona

Sun Apr 10, 2011 8:19 pm

D:<
GASP
/slaps potassium/
Taka does good job for Admin peoples <3
0 x
Image

Sometimes you gotta fall before you fly

Commissions / Furaffinity / Commission Queue

User avatar
Aeolia
Alpha - Head of Event Committee
Alpha - Head of Event Committee
Posts: 10011
Joined: Thu May 14, 2015 12:57 pm
Contact:

Mon Sep 28, 2015 3:28 pm

SITS.
0 x
Image
"Ask yourself whether you are happy, and you cease to be so." - J.S. Mill
ART THREAD|pixel bebs|Adoption Centre
away Dec 22nd - Jan 5th 2018

Post Reply
  • Information
  • Who is online

    Users browsing this forum: No registered users and 1 guest