Hi there! Just starting out on Wolfhome? Well, welcome!
Wolfhome is overall a pretty friendly place, but inevitably, you will run in to some problems, whether it's with other users, bugs, or what have you. It just happens! For this purpose, we have this handy little report button, right underneath where you type:
This button will enable you to chose from a list of the current administrators, the sort of "police" of Wolfhome. These users can help you sort out any issues or questions you may have. Just click one of the names, and a separate tab will open up in your chat box, enabling you to have a one-on-one conversation with the administrator. Nifty, huh?
Now, you may run into confrontations with other users, or maybe you're just a bystander witnessing someone misbehaving. In these situations, we ask that you step back, call an administrator to help, and try to ignore the troublemaker as much as possible. Remember, getting involved may only make things worse for yourself!
One very important tool for administrators when it comes to handling situations like these, are chat logs. You probably already noticed the big black box on the bottom of your screen that shows everything people type. These are your chat logs. Administrators may ask you for copies of the logs, so they can see what happened before they entered. These are invaluable, and you can greatly help the admins by providing these for us!
First thing first: Let's turn off the scroll. This way, the scroll won't snap back to the bottom when people chat.
Click the little tiny scroll button, located to the bottom right of where you type. It's a little white box with a red arrow on it:
There you go! Now that you've paused the logs, you can take the time to scroll up until you reach the portion that you would like to copy and send to the administrator.
Once you've found the starting point of what you'd like to send, click and hold your mouse, and move it down. This will highlight parts of the scroll. You can either move your mouse up and down to select, or, if you have it, use the scroll button located in the middle of your mouse. Do this until you have the entire section you want to send highlighted:
Now you're ready to copy and paste. Right click inside your selected text, and press "Copy". You can also simply press Ctrl + C, or if you're on a Mac, Command + C. You've now copied the text, and are ready to paste it into a new message! Hop over to http://www.wolfhome.com/message to open up a new private message. Go ahead and type in the name of the administrator you're sending the logs to.
Now, right click inside the white space, and click "Paste". You may also press Ctrl - V, or for Macs, Command + V. This will place all your copied text into the message.
Now you're ready to send! In place of the word "Admin" on top, type in the name of the Wolfhome Administrator that you are sending to. Then at the bottom, you type in your username or email, and your account password, and click send. You've successfully helped out an administrator!
Remember to unlock your scroll when you're done!
Please keep in mind that administrators will NEVER ask you for your password. If any user asks for your password, please report them immediately. Furthermore, Wolfhome will not ask for your password in emails. If you get an email posing as an official WolfHome email, please ignore it.